Balto is the #1 Real-Time Guidance for contact centers. Powered by AI, Balto listens to both sides of a conversation and visually prompts agents with the best things to say, live on every call. Scale “perfect” to thousands of agents with the push of a button and get immediate insight into what’s working and what’s not.

Balto is trusted by top contact centers, including National General Insurance, eHealth, American Homes for Rent, Spring Venture Group, and Cellular Sales.

 

Headquarters

1227 Washington Ave
Ste 200
Saint Louis, Missouri 63103

Public Phone #: (855) 462-2586
General Email Address: hello@balto.ai

Number of Full-time Employees: 90

Founded: January 2017

Stage: Scaling

Industries

  • Information
  • Other Information Services

Tech

  • Artificial General Intelligence