The 4thEst8 has recently been all over this aggressively growing startup, breaking news (two weeks ago) of it's move from colocated workspace T-Rex to it's own offices, quickly followed with a story about a suite of new software features to support call center supervisors and trainers.
Paul Riat is just this guy, trying to figure things out. A fan of Max Weber, he generally gets a kick out of the triangle between economy, society and liberty. His focus on technology startups and venture capital fits because early stage tech startups are the most dynamic and impactful elements of local economies -- improving liberty and society like a rising tide.
